Accessibility Statement

Accessibility statement for

This is the website for Scotland’s National Action Plan for Human Rights (SNAP). The Scottish Human Rights Commission hosts and maintains this website.

We want as many people as possible to be able to use this website. This website has been designed to be compliant with the Web Content Accessibility Guidelines (WCAG 2.0) and to work with all assistive technologies. This means that you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • use assistive technology to alter the contrast and brightness.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software. You can request an accessible version or alternative format of any PDF by contacting

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 0131 297 5750
  • get in touch via contactSCOTLAND-BSL.

We’ll aim to get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us:

  • email
  • call 0131 297 5750
  • get in touch via contactSCOTLAND-BSL

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to you, you can contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

SNAP is currently coordinated and supported by the Scottish Human Rights Commission and does not have its own office premises.

For all enquiries contact:

  • email
  • call 0131 297 5750
  • get in touch via contactSCOTLAND-BSL

Technical information about this website’s accessibility

The Scottish Human Rights Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden

Interactive tools and transactions

Due to nested menu items the main navigation does not provide a visual indicator for every page for users using keyboard navigation.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the website is renewed, which we expect to take place by September 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

While we strive to provide all of our documents in accessible formats, many of our older PDFs and Word documents may not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However, we always strive to ensure our content is as accessible as possible, if you come across a document that isn’t accessible please let us know.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 4th February 2020. The test was carried out by the Scottish Human Rights Commission.

All top level pages within the site were used as a sample for this test using the tools provided by Lighthouse and AChecker. A manual test was also carried out to check that alternative text and the labelling of links was meaningful and relevant.

What we’re doing to improve accessibility

This statement was prepared on 4th February 2020. There are no immediate actions needed to improve accessibility.